Introduction 

We operate the website to help customers find a workspace and to make bookings with the providers of the workspaces.  The website also acts as an interface in the transactions between customers and providers. We do not sell any services on this website, merely act as an intermediary. We also enable providers to advertise and sell workspaces on this website. The service that we provide is subject to these terms and conditions.  The relationship that we have with the Providers is governed by a separate agreement between us and the Providers.

When a customer makes a booking We will contact the Provider with details of the booking and the Provider will confirm the booking directly to the customer. The customer agrees by using the website to honour any booking that the customer may make and also to pay any charges directly to the Provider.  If the customer is a no show or fails to make any payment properly due we reserve the right to refuse a customer the right to use the website.

Definitions 

Booking means the booking of a Workspace by the Customer from the Provider by completion of the booking form on the Website.

Customer means the individual who is looking to book a Workspace.

Provider means a provider of a Workspace

Workspace means the workspace that is available at a premises operated by the Provider and detailed in the listings on the Website.

We/Us means Work Anywhere Hub Ltd a company registered in England and Wales with number 08105237 and having its registered office at 86-90 Paul Street, London, EC2A 4NE

Website means the website operated by us

Bookings 

When a Customer makes a Booking using the Website the Customer enters into a direct contractual relationship with the Provider which the Provider and the Customer may legally enforce pursuant to which the Customer reserves a Workspace on the date at the time and for the duration shown in the Booking. From the point at which the Customer makes a Booking, We act solely as an intermediary between the Customer and the Provider.  The relevant details of the Customer’s Booking are transmitted to the relevant Provider and the Customer will be sent a confirmation email for and on behalf of the Provider.  We do not (re)sell, rent out or offer any product or service. When a Customer makes a Booking with a Provider the Customer automatically accepts the relevant cancellation and no show policies of the Provider which can be obtained by contacting the Provider directly and which are detailed in the listings in respect of a particular premises on the Website.   The Customer also accepts any additional terms and conditions of the Provider which may apply all of which must be obtained directly from the Provider.

If a Customer wishes to cancel or alter a Booking then they should contact the Provider directly.  If a Customer cancels a Booking or does not show then they may be charged by the Provider.  Whether they will or not will depend on the terms of the Provider. We recommend that the Customer reads the cancellation, (pre)payment and no-show policy of the Provider carefully prior to making a Booking. If a Customer is late for a Booking then the Customer should contact the Provider directly to ensure that the Provider does not cancel the Booking and possibly allocate the Workspace to another person.

We do not accept any liability or responsibility for the consequences of a Customer’s delayed arrival or any cancellation or charged no-show fee by the Provider.

In order to duly complete and secure a Booking, the Customer needs to use their correct email address and provide their mobile phone number. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number. Due to the continuous update and adjustments of rates and availability, We strongly suggest that Customers make screenshots when making a reservation to support their position (if needed).

The Customer who places the Booking must be at least 18 years old, be legally authorised to enter into contractual obligations at the time of Booking, have the requisite consent or authority to act for or on behalf of any persons included in a Booking and must use the Website in accordance with these Terms and Conditions.

Costs  

Unless otherwise indicated the use of this Website is free of charge. The Customer pays the Provider directly for the cost of the Workspace and any other services used together with any applicable taxes.

Correspondence communications 

All communication with the Provider other than the Booking should be made directly with the Provider.  We cannot guarantee that any communication with the Provider made via the Website will be received or read by the Provider.

Complaints/Limitation of Liability

We are not responsible for any descriptions or representation made by Providers.  We make no representations, warranties or conditions of any kind in respect of the descriptions made by the Providers of the Workspaces whether implied, statutory or otherwise.

The Customer acknowledges and agrees that the relevant Provider is solely responsible and assumes all responsibility and liability in respect of the Booking. Complaints in respect of the Booking or the services provided are to be made directly to the Provider. We are not responsible for and disclaim any liability in respect of such complaints and claims.

Any claim or complaint against Us must be promptly submitted, but in any event within 30 days after the date requested in the Booking for the provision of the Workspace by the Provider. Any claim or complaint that is submitted after the 30 days period, may be rejected and the person making the complaint shall forfeit their right to any compensation of any type.

To the extent permitted by law, neither We nor any of our officers, directors, employees or representatives shall be liable for (i) any special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim suffered by a Customer (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the Providers as made available on our Website, (iii) the services rendered by the Provider (iv) any (direct or indirect) damages, losses or costs suffered, incurred or paid by the Customer, pursuant to, arising out of or in connection with the use, inability to use or delay of the Website or (v) any (personal) injury, death, property damage, or other (direct, indirect, special or consequential) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to Us.

Privacy Policy

We are committed to helping you to safeguard your privacy online.  Please see our Privacy Policy for details about how we collect, use and disclose your information.

Communication

If you place a Booking then We may communicate with you via email or text or other electronic method.

Use restrictions

A Customer must only use the Website for their personal use.  All and any other uses are prohibited.  We may terminate a Customer’s rights to use the Website if they do not comply with these Terms and Conditions.

Choice of law

These terms and conditions are governed by the laws of England and Wales. The Customer agrees that the English Courts shall have jurisdiction to hear and determine any dispute (including non-contractual disputes or claims) arising from the interpretation of these terms.

Terms upon which Providers shall be entitled to list Workspaces on the Website.

The following terms and conditions are the terms upon which We allow the Provider to use the Website to list its Workspaces.  By listing a Workspace on the Website a Provider accepts theses terms and agrees to comply with these terms in full.

We are not responsible in any way for any default on the part of a Customer.  If a Customer shall fail to show up to a Booking or shall fail to pay for a Booking then the Provider shall raise this issue with the Customer.  We act solely as an interface in the transactions between the Customer and the Provider and as an intermediary.

Definitions 

Booking means the booking of a Workspace by a Customer from a Provider by completion of the booking form on the Website.

Complaint means a complaint made by a Customer in respect of a Booking or a Provider.

Customer means the individual who is looking to book a Workspace and who books a Workspace.

Provider means a provider of a Workspace

Workspace means the workspace that is available at a premises operated by the Provider and detailed in the listings on the Website.

We/Us means Work Anywhere Hub Ltd a company registered in England and Wales with number 08105237 and having its registered office at 86-90 Paul Street, London, EC2A 4NE

Website means the website operated by Us

Obligations of Provider on listing a premises and a Workspace.

The Provider shall provide details of the Workspace which it intends to list on the Website to Us (together with all other details that they are going to include on the listing) before any listing is made.  No listing shall be permitted unless We have approved the terms of the Listing.

The Provider shall not use any obscene or offensive language in any listing.

The Provider is solely responsible for the accuracy and content of a listing of a Workspace on the Website and the details of any premises that may be included in any listing.  The Provider shall use only accurate images of the Workspace and if an image is not of an actual Workspace then this shall be made clear in the listing.  Any descriptions used of the Workspace or of any other services that ay be available to Customer should be fair, honest and not misleading.

The Provider shall include in the listing of a Workspace on the Website details of the cancellation and no show policies that apply to any Booking.

The Provider should also list any additional terms and conditions of the Provider which may apply to a Booking.

The Provider shall honour all Bookings made by Customers unless it has a reasonable period before the date shown in the Booking notified the Customer who has made the Booking that the Workspace will no longer be available.

Obligations of Us to the Provider

We are not responsible for any dispute or disagreement that the Provider may have with a Customer.  We are not responsible for the Provider being paid by a Customer.  The Provider is solely responsible for ensuring that it is paid by a Customer.  We do not take any money from a Customer in respect of a Booking and the Provider is responsible alone for collecting monies due to it.

Although we will endeavour to ensure that the Website is operative at all times this is under the control of a third party and no guarantees are given as to the amount of time that the Website will be capable of being accessed by Customers.  

Bookings 

When a Customer makes a Booking using the Website the Customer enters into a direct contractual relationship with the Provider which the Provider and the Customer may legally enforce pursuant to which the Customer reserves a Workspace on the date at the time and for the duration shown in the Booking.

From the point at which the Customer makes a Booking, We act solely as an intermediary between the Customer and the Provider.  The relevant details of the Customer’s Booking are transmitted to the relevant Provider and the Customer will be sent a confirmation email for and on behalf of the Provider.  We do not (re)sell, rent out or offer any product or service.

When a Customer makes a Booking with a Provider the Customer automatically accepts the relevant cancellation and no show policies of the Provider which the Provider should include on the listing on the Website for the relevant Premises.

If a Customer wishes to cancel or alter a Booking then the Customer will contact the Provider directly.  If a Customer cancels a Booking or does not show then it is up to the terms of the Provider as to whether the Provider will charge the Customer.

If a Customer may be late for a Booking then the Customer should contact the Provider directly to ensure that the Provider does not cancel the Booking and possibly allocate the Workspace to another person.

We do not accept any liability or responsibility for the consequences of a Customer’s delayed arrival or any cancellation or no-show charged by the Provider.

In order to duly complete and secure a Booking, the Customer needs to use their correct email address and provide their mobile phone number. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number.

Complaints/Limitation of Liability

The Customer acknowledges and agrees that the relevant Provider is solely responsible and assumes all responsibility and liability in respect of the Booking.

Complaints in respect of the Booking or the services provided are to be made directly to the Provider by the Customer. We are not responsible for and disclaim any liability in respect of such complaints and claims. Any complaints made by a Customer should also be forwarded to us and we reserve the right to investigate such complaint and if deemed appropriate communicate with both the Provider and the Customer in respect of any Complaint.

The Provider shall deal in a timely and professional manner with any Complaints from Customers.  A provider shall carry out a proper investigation into any Complaints and shall inform the Customer of the result of the outcome of any Complaint.  The Provider shall provide such information Us as We may reasonably require in connection with any Complaint including the way in which such a Complaint has been resolved (if at all).

Any claim or complaint against Us must be promptly submitted, but in any event within 30 days after the date requested in the Booking for the provision of the Workspace. Any claim or complaint that is submitted after the 30 days period, may be rejected and the person making the complaint shall forfeit their right to any compensation of any type.

To the extent permitted by law, neither We nor any of our officers, directors, employees or representatives shall be liable for (i) any special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim suffered by a Provider (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the Providers as made available on the Website, (iii) the services rendered by the Provider (iv) any (direct or indirect) damages, losses or costs suffered, incurred or paid by the Provider, pursuant to, arising out of or in connection with the use, inability to use or delay of the Website or (v) any (personal) injury, death, property damage, or other (direct, indirect, special or consequential) damages, losses or costs suffered, incurred or paid by the Provider, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to Us.

Costs  

Unless otherwise indicated the use of this Website is free of charge. The Customer pays the Provider directly for the cost of the Workspace and any other services used together with any applicable taxes.

Protection of Data

You will be supplied with personal data of Customers and it is your obligation to ensure that you use and process such data in accordance with all applicable data protection legislation.

Use restrictions

We may terminate either temporarily or permanently a Provider’s right to list Workspaces on the Website for any reason whatsoever.

Choice of law

These terms and conditions are governed by the laws of England and Wales. The Provider agrees that the English Courts shall have jurisdiction to hear and determine any dispute (including non-contractual disputes or claims) arising from the interpretation of these terms.